![]() I kinda wanted to check out RDR2, but not this badly. I've never refunded something on Steam before despite having over a thousand games in my library, but this is exactly what refunds are for. Due to receiving the Bounty Hunters License from my in-game mailbox through a Twitch promotion, I was unable to properly unlock the Bounty Hunter role. For 30 days now, I have been trying to contact Rockstar Games Customer Support to resolve an issue. Tech - Computer, Mobile, PlayStation, Xbox I’m having an issue or want to report a bug. Parents, Safety, and Moderation User Safety and Community Standards. Payments, Gift Cards, and Subscriptions I have Premium, Robux, Gift Card, Subscriptions or payment questions. and it didn't work for me.Īt that point I simply refunded the game before I spent over 2 hours in-game time trying to troubleshoot it and ended up ineligible. Rockstars Customer Service is Terrible - A Timeline of Trying to Solve One Issue. Roblox Account I need help with my account. There were other things like starting steam in offline mode and jumping through specific hoops with the launcher, but that also had to be done *every* time the game was launched. ![]() I ended up on a Reddit thread that said that something about e-cores or p-cores on my modern CPU was causing the issue with Rockstar's DRM and the fix was to do something extremely CPU intensive every time I open the game, like winzip an 80Gb file. I did some digging and this issue is over 4 years old. Why can rockstar support have an online chat service, instead of submitting a ticket. I tried that and a half dozen other potential fixes and nothing worked. Any issues or concerns should be dealt with through official UPS Customer Service. It gives customers the control to receive support the way they want to receive it. The ability to have open-ended conversations is a huge benefit of asynchronous communication. This is not a complaint department nor a substitute for customer support. Instead, they’ll want to shoot your company a quick question, then read and respond to your reply when it suits them. Run the said Rockstar Game Launcher and sign in (with 'remember me' and 'auto sign in' active) before running the game. I made a rockstar support ticket, and after few messages i exchanged with Rockstar Support, they suddenly stopped responding. Originally posted by JohnMars78:Rockstar Game Launcher runs before game starts but it doesn't log in to your Social Club account (expired credentials). You have several options as to how you want to receive help regarding a Rockstar Games title, such as: Submit a Ticket.
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